Privacy Policy

Last updated: December 15, 2025

Debt Advisors Canada Ltd ("Debt Advisors Canada", "we", "us", "our") is committed to protecting your privacy and the confidentiality of your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our website, speak with our team, or engage with our services.

By using our website or providing information to us, you agree to the practices described in this Privacy Policy.

1. Who We Are

Debt Advisors Canada Ltd is a Canadian-owned company that helps individuals understand and explore debt relief options in Canada. We work with trusted third-party professionals who operate within Canadian regulations to deliver formal debt relief solutions.

2. Information We Collect

We may collect the following types of information:

2.1. Personal Identification

Name
Date of birth
Address
Email & Phone number

2.2. Financial & Employment

Employment details
Income and expenses
Debt balances & creditors
Banking info (where necessary)

2.3. Government or Legal Information

Information required to verify your identity or comply with law (e.g., ID details)
Tax-related information, where relevant to your situation

2.4. Technical Usage

Automatically collected when you visit our site:

IP address, browser type, and device info
Pages viewed, time spent, and referring URLs

3. How We Use Your Information

Identify and verify you
Understand your financial situation and needs
Assess your eligibility for debt relief options
Provide information, recommendations, and support
Present your situation to trusted professionals
Protect against fraud, error, or misuse

We only use personal information for purposes that a reasonable person would consider appropriate in the circumstances.

4. Consent

By providing personal information to us, you consent to our collection, use, and disclosure of that information. Your consent may be Express (written/verbal agreement) or Implied.

You may withdraw your consent at any time, subject to legal or contractual restrictions.

5. Sharing Information

We do not sell your personal information.

We share information with Trusted Third-Party Professionals to arrange solutions, Service Providers (IT, Email) to operate our business, or for Legal Requirements.

6. Communication

We may contact you via phone, email, or SMS to respond to inquiries or provide updates. You can opt-out of marketing at any time.

7. Cookies

We use cookies to analyze traffic and improve user experience. You can modify browser settings to block them, though some site features may degrade.

8. Protection

We use physical, organizational, and technical safeguards. While we take reasonable steps, no system is 100% secure.

9. Storage

Your info may be processed in Canada or other countries by our service providers, subject to local laws.

10. Retention

We retain info only as long as necessary to provide services or meet legal obligations.

11. Access

You have the right to request access to or correction of your personal information.

12. Third-Party Sites

We are not responsible for the privacy practices of external websites linked from our pages.

13. Changes to Policy

We may update this policy. The "Last updated" date at the top will reflect changes. Continued use of our site indicates acceptance.

14. Contact Us

If you have questions, concerns, or requests:

Debt Advisors Canada Ltd

7045 Edwards Blvd, Suite 101

Mississauga, ON L5S 1X2

info@dacl.ca +1-289-201-3339